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General Information
Thanks to Darrin Ginsberg of Free Credit Card Processing.com for sharing his knowledge and information. It is a great resource for Merchants

1. Can you explain what a merchant account is and why I need one?
2. Are there other options I can consider?
3. Do I really need to accept credit cards?
4. How do I get the money from a credit card sale?
5. Can I go to a bank to get my merchant account?
6. How do I find the right merchant service provider for my business?
7. What do I need to open a merchant account and get set up to take credit cards?
8. What makes a business risky to the processor?
9. I am starting to understand how all this works but I am going to open an online Internet stor. What do I need to know?
10. Will I also be able to accept checks payments on my web site?
11. While I now understand the components involved with online credit card payme
nt processing, how do I actually implement this on my web site?


Risks/Safety


1. I hear it is risky to accept checks but a lot of people do not use credit cards and prefer to write checks? Should I accept checks?
2. What else do I need to know about accepting checks?
3. Will I also be able to accept checks payments on my web site?
4. Is it safe to process credit cards over the Internet?
5. I hear so much about fraud and merchants losing money by accepting bad credit cards. What can I do to reduce the risk to me?


More Info

1. What if I already have a terminal? Can have it programmed to work with the new processor?
2. Tell me about Government, Corporate credit cards, and Foreign Issued Credit Cards. Can I take them?
3. What about debit or check cards? I hear this is a good idea if I have a retail store?
4. I keep hearing about electronic terminals, software and real time processing software on the Internet. Can you explain these things?
5. What is a virtual terminal?
6. Can I use a virtual terminal to accept checks?


1. What if I already have a terminal? Can I have it programmed to work with the new processor?

Yes. Many merchants assume because they purchased a terminal or software program from one processor cannot use that terminal or software program with another processor. A brand name terminal or software program is only a vehicle to process transactions and any processing system can usually be reprogrammed by any processor. You can see more information on switching processors on this website. Do not let a sales person lead you to believe you need a new terminal if you already have one. Most terminals used years ago are still functional today. If you are unhappy with your processor or think your processor is charging you, too much you should shop around and see if you can get better service or fees. You are the customer and your business is valuable to processors.

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Free Credit Card Processing.com


2. Tell me about Government, Corporate credit cards, and Foreign Issued Credit Cards. Can I take them?

Yes, you will be able to process these cards on your existing terminal or online software. A bankcard issued to companies for use by company or government employees sometimes called a Purchasing Card.. Purchasing Cards allow large companies and government agencies to better track expenses. Processors charge a higher fee for these types of cards because there is more liability since the card user is not financially responsible for the card. Purchasing Cards, Corporate Cards, and Foreign issued credit cards are normally processed as Non-Qualified Transactions as described earlier. You pay slightly higher for these transactions.

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3. What about debit or check cards? I hear this is a good idea if I have a retail store.

You have done your homework. Yes, debit or check cards are just like accepting a Visa or MasterCard as long as they have either the Visa or the MasterCard logos. One mistake merchants make is these cards are drawn against the customers’ checking account and funds are actually verified when processed but a lot of merchants treat these transactions like a credit card sale rather than a debit transaction. Debit transactions are much less expensive and the only difference to the customer is that they must enter their PIN number on either a terminal or external pin pad. For online merchants, debit cards can only be processed as a credit card transaction. Technology has not been developed that will allow a PIN number to be entered on a web site so use Online Checks for customers who want to pay from their checking account. The great thing about treating these transactions as debit rather than credit is that the funds are guaranteed if you receive an approval and are not subject to Visa/MasterCard regulations which means these transactions are final and cannot be chargebacked by the customer. It is like writing a check but with no possibility of the check bouncing. If you are, a retail merchant ALWAYS treats these transactions as debit transactions. It saves you money and is final.

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4. I keep hearing about electronic terminals, software and real time processing software on the Internet. Can you explain these things?

» A terminal or online software is a vehicle to transmit information to the processor regarding the information about the credit card being processed but each are used for specific types of businesses. There are three options available to merchants wishing to accept credit cards and how they process sales. Your business will fall into one of these categories. Lets look at the different business types to help you identify which category best describes your business. This will help you decide which is better, an electronic terminal or software. There are really only four types of businesses and each listed below has a short description.

» Retail - Merchants who sell tangible goods in a face-to-face environment should normally use conventional electronic terminals to process credit card transactions. Merchants who are able to swipe credit card transactions through a terminal qualify for the lowest processing rates.

» Service - Merchants selling services like plumbing or auto repair in a face-to-face environment can usually use either a terminal or software. If 50% or more of customers are face-to-face, a terminal is probably the best solution. However, if more than 50% of transactions are keyed, software may be the better solution.

» Mail/Telephone order - Merchants selling tangible goods or services in a non-face-to-face setting, mail order, Internet or telephone order environment will normally use online processing software to process transactions. The software has many advanced features that a terminal does not have including the ability to accept Online Checks, process recurring transactions, process orders in batches when you have large quantities of orders and do Address Verification easily.

» Internet web store - An Internet Merchant is one who processes transactions via the Internet. Processing transactions via the Internet means that the cardholder types their credit card information online and the transaction is processed seconds later.

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Free Credit Card Processing.com


5. What is a virtual terminal?

A Virtual Terminal is very easy to use. It is no more difficult than processing transactions through a standard Credit Card Terminal. Simply log onto the internet, enter a web address, your login ID and password and you are ready to go. Simply enter the credit card number, expiration date, amount of purchase and that’s all there is to do.

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Free Credit Card Processing.com


6. Can I use a virtual terminal to accept checks?

Some Virtual Terminals give you the ability to process Online or Telephone Checks. It is important to get a virtual terminal that can process both credit cards and checks.

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