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Speed:
Obviously speed willl be a huge factor
when dealing with transactions in
high volume. You need to have transactions
processed as quickly as possible and
to also prevent customers from being
angry. It is of great importance to
ensure speed is a top priority. |
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Security:
High level security must be in place
at all times. If your an internet
merchant the use of SSL (single
socket layer) technology will greatly
reduce the chances of fraud and
also use a router to prevent hackers
from gaining entry to your system.
If your a retail merchant you will
want to have a security alarm installed
in your premises to protect against
theft. Video cameras are another
solid solution.
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Stability: Stability
is obvious an important element
in keeping customers happy and ensuring
everything is completed with everyone
being happy with the outcome. Unhappy
customers could mean in lost business
and lost revenues.
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Scalability
and Growth:
If your company is a fast growing
business you will need to make sure
the Merchant Account provider you
have chosen will be able to expand
for future growth of your company.
If your company is always expanding
you will want to take this in account
when dealing with a merchant account
provider. Ask questions about current
capacities and if they will be able
to handle your needs on a long term
basis.
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» Fraud
Prevention:
ASs your transaction volume increases
so does the risk of fraud. You don't
want to be spending half of the
day dealing with chargebacks and
fraud because lost time is lost
revenue. Also, for each returned
transaction you are charged chargeback
fees which can really add up if
the incidences are frequent.
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Customer Support:
Customer Service is the backbone
of your company, without it you
wouldn't be able to process as many
transactions and would quickly fall
behind the pace of your competitors.
Since online transactions can take
place 24 hours a day it is recommended
you have support staff that meets
the increased demand of your customers.
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